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MACS has been recognised amongst the best in the industry at the Victorian Aged Care Awards held in Melbourne on Thursday 30 November 2017, winning the Organisation Award, and the Employee Award, which was given to MACS CEO, Joy Leggo.

The Organisation Award recognises an organisation that demonstrates special or unique leadership, innovation and excellence in the sector, while the Employee Award recognises the outstanding dedication and contribution of an individual aged care professional in the delivery of services to older people and people with a disability. The Employee will have excelled in the care and services provided, and demonstrated outstanding commitment and dedication.

The Organisation Award nomination focused on MACS’ innovative Body, Mind & Spirit Lifestyle Program, which provides activities that empower residents to have more control over their health and wellbeing. Activities such as Mindful Moves have been recently introduced, with 11 sessions taking place four days a week. Mindful Moves incorporates elements of pilates, yoga, Tai Chi, strength training, balance and flexibility exercise, and a 15 minute meditation session. This alone has assisted in residents being calmer, happier and more engaged. It has also resulted in a reduction in pain management medication and falls amongst the participants. Since May 2017, MACS has involved Home Care clients (those receiving in home assistance from MACS) in the Mindful Moves sessions, transporting them to and from MACS in the brand new 12-seater Wellbeing Bus. To date, 26 people have participated in 230 Mindful Moves sessions.

CEO, Joy Leggo, was nominated for the Employee Award after serving as the CEO since MACS opened in 1994. During her 23 years of service, Joy has been instrumental in ensuring the highest quality of care for all residents and staff, championing the ongoing building program to provide innovative facilities for residents (such as the centre Piazza complete with post office, hairdressers, coffee shop, bakery and chapel), and ensuring that the organisation remains vibrant, strategically focused and financially strong.

Joy has played a vital role in increasing resident numbers from 40 to 160, and staff numbers from 11 to over 200. MACS also supports approximately 130 older people in their own homes through the home care service and provides an in-home palliative care service to all residents of Geelong, regardless of their age and background. Her leadership has helped to create a culture where staff absenteeism is extremely low, staff retention is high, and the balance sheet is strong.

Joy said she was thrilled that MACS had been recognised at the awards, which is a testament to every member of staff, the Board of Directors and the 80+ active volunteers.

“The MACS community is made up of residents, clients, staff and volunteers from 57 different nationalities, and the Organisation Award recognises every one of them and what they bring to MACS,” Joy said.

“At MACS, we truly see aged care as helping to give older residents some control and independence back, rather than taking it away. Whether they are needing a little extra help to allow them to stay in their own homes for longer, or coming to live with us here at MACS in North Geelong, we focus on empowering them to maintain their independence and supporting them based on their personal needs.”

“We want MACS to be a fun, supportive and welcoming place to live. We celebrate diversity and keep our residents connected to their communities, culture and traditions. The residents all love learning about each other and making new friends, both within their cultural communities and beyond. It is a beautiful place to work and live!”

“I’m also personally humbled to have been awarded the Employee Award. I am truly passionate about MACS, so much so that it really doesn’t feel like work at all. I love being at MACS, I love the culture we have created, and our amazing residents make it all worthwhile. They really do put a twinkle in my wrinkles!” she said.

The Aged and Community Services Australia (ACSA) Victorian Aged Care Awards celebrate outstanding efforts in the delivery of care to older Victorians and promote sharing of good practices and effective responses to community needs. The Awards are proudly delivered by Aged and Community Services Australia – the peak body for organisations providing aged care services in Victoria.

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