COVID-19 update 8 July 2020

Dear friends,

The health and wellbeing of the entire MACS community is our highest priority. We are closely monitoring the Coronavirus (COVID-19) pandemic and are continuing to liaise with the relevant trusted global health authorities and the Victorian Department of Health and Human Services, since news of the virus first emerged, and are taking all necessary preventative action.           

Coming into our second week of protective practices for our Residents, I thank you again for your ongoing support.  We absolutely acknowledge how difficult it is for everyone and with the continuing increase in cases in metropolitan Melbourne it is leaving us all uneasy.

Bookings for the residential visitor’s pod need to be made through Heather at Reception on (03) 5279 6800 and for the next 12 days are as follows:

            Wednesday 8 July      Annie O’Malley House

            Thursday 9 July          Borrela House

            Friday 10 July             Mary Costa House

            Saturday 11 July         Annie O’Malley House

            Sunday 12 July           Borrela House

            Monday 13 July          Mary Costa House

            Tuesday 14 July         Annie O’Malley House

            Wednesday 15 July    Borrela House

            Thursday 16 July        Mary Costa House

            Friday 17 July             Annie O’Malley House

            Saturday 18 July         Borrela House

            Sunday 19 July           Mary Costa House

Epidemiological data provided from the Victorian Department of Health & Human Services (DHHS) as of 7 July 2020 shows that there is 1 active case in Greater Geelong of COVID-19.  I confirm that there are no COVID-19 cases at MACS at this time.

Whilst we monitor our protective practice position on a daily basis and have indicated to you before that we are in a rapidly changing environment and things may change quickly.  As you may or may not be aware as of midnight 8 July Metropolitan Melbourne will be in lockdown. This will mean no visitors from Metropolitan Melbourne will be permitted into our facility or the pod.  We understand that this will be for a minimum of six weeks at this time.  Further information will be available to you in next week’s communication.

Bookings for the Bella Chara visitor’s pod needs to be made by phoning Bella Chara on 03 5202 5300. If a family would like to make an evening pod visit please contact Gwen at Bella Chara.

Alternative to visiting:

At MACS, we can use face-time or other technology to help you stay in touch with your loved one. This is a great way to connect and maintain relationships, so please don’t hesitate to contact us on 1300 622 788 to find out how.

Please take a moment to read this information.


Coronavirus (COVID-19) is a new virus that can cause infection in people, including severe respiratory illness.

If infected with COVID-19 most people get a mild infection, others get a severe infection causing hospitalisation. Elderly people and people with underlying health conditions such as diabetes, heart and respiratory conditions are more likely to develop a severe form of COVID-19.

How we respond to COVID-19 is a changing situation and there are new restrictions being put in place regarding attending large gatherings to help protect your health, safety and wellbeing.

PERSONAL HYGIENE IS THE KEY – We all know good hygiene is the best way to stay healthy. Here are some simple, but very important things you can do to reduce your risk of being infected:
• Wash your hands often, with soap and water for at least 20 seconds (sing Happy Birthday to yourself twice whilst you are doing it!!), DRY with paper or hand dryer
• Try not to touch your eyes, nose or mouth
• Cover your nose and mouth with a tissue when you sneeze, if you don’t have a tissue cough and/or sneeze into your upper elbow
• Dispose of used tissues immediately to avoid leaving germs on your hands
• Clean hard surfaces in your kitchens and bathrooms regularly.
• Hand sanitiser should be used when out in community spaces.

If you have any questions or queries, please contact us:
• Bella Chara – Phone (03) 5202 5300
• Home Services – Phone 1300 622 778
• Residential – Phone (03) 5279 6800


If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline 1800 675 398 open 24 hours, 7 days a week. Please keep triple zero (000) for emergencies only.

A trusted source of information is the dedicated page set up by the Australian Government’s Department of Health.

The Department of Health and Human Services has established a hotline where any member of the public can call to seek information on COVID-19 on 1800 675 398.

The DHHS website is:

For further health information the number for Victoria’s ‘Nurse on Call’ is 1300 60 60 24

Smartraveller is monitoring closely the coronavirus (COVID-19) outbreak and its implications for overseas travel.

Take care everyone and please continue to wash those hands and keep your social distance!!

Joy Leggo

Chief Executive Officer

8 July 2020




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