Dear friends

As I am sure you are all aware the Victorian Government has extended the snap lockdown until the 27th of July 2021. The Directive from the Government is as follows in relation to visitation to aged care facilities.
• No visitors are permitted at care facilities, unless an exception applies. Exceptions apply in limited circumstances.
• Visitors to care facilities will only be permitted in end-of-life settings or for a specified purpose.
As such, only exceptional visits will be permitted. Please contact the Director of Care or Registered Nurse in Charge on 52795800 if you would like to discuss the need for an exceptional visit.

Families are also welcome to arrange a FaceTime call with residents. If you require some assistance to connect with your family member please contact one of the House Liaison Officers: Colleen in MCH and GH and Anastasia in BH and AOH OR our Wellbeing Coordinator Johanna. Out of hours, please contact the RN in charge.

On a non-COVID note, we had an unannounced visit from the Aged Care Quality and Safety Commission to conduct our 3 year accreditation last week, it was however cut short due to the snap lock down being enforced. This meant that the assessors were unable to complete the audit, and we are unsure as to whether the same team will return to continue where they left off, or whether we will be assigned a new team to start from scratch. We were very disappointed that the visit was cut short so very close to the end of the audit. We will keep you posted should we receive any feedback or are advised of a new date. If you were contacted by the team for feedback last week, we thank you for your cooperation.

I would also like to advise that we will be holding our quarterly community engagement forum by zoom on the 24th of August at 3pm and would appreciate if you could let Sandy know on whether you would like to attend. She will send you zoom details for this and you will also receive a copy of the minutes of the last meeting in the next couple of weeks.

Take care everyone, and please continue to wash those hands x 2 and keep on social distancing!!

Kind Regards

Joy Leggo
Chief Executive Officer

22 July 2021

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