Dear friends,

On a pleasing note, I confirm that we have no active cases of COVID-19 at MACS at this time. Thank you for your continued support during this difficult time. We greatly appreciate your contribution to keeping us all safe. I once again acknowledge the dedication and professionalism of our staff, for their continued commitment to wearing masks and adhering to good infection control practice. They do this not only because it is everyone’s personal responsibility to do so, but in the knowledge of the responsibility they shoulder in caring for our most vulnerable.

Epidemiological data provided from the Victorian Department of Health & Human Services (DHHS) as of 11 August shows that there are 180 active cases in Greater Geelong of COVID-19, an increase of 76 from last week. 

Bookings for the visitor’s pod for the next 12 days are as follows:

            Wednesday 12 August           Mary Costa House

            Thursday 13 August                Annie O’Malley House

            Friday 14 August                     Borrela House

            Saturday 15 August                Mary Costa House

            Sunday 16 August                  Annie O’Malley House

            Monday 17 August                 Borrela House

            Tuesday 18 August                 Mary Costa House

            Wednesday 19 August           Annie O’Malley House

            Thursday 20 August              Borrela House

            Friday 21 August                    Mary Costa House

            Saturday 22 August                Annie O’Malley House

            Sunday 23 August                  Borrela House

Our COVID Roster has been implemented and staff are settling in well to new routines.  Our Director of Care, Luba Pryslak, has personally caught up with all care staff over the past seven day by attending  4 “carebox” meetings held each day at change of shift in the control hub.

Sometime in the next two days we are going to undertake a “practice drill” of the first 5 hours of our 24 hour response plan should we have a positive COVID case at MACS.  We intend to make this “practice drill” as realistic as possible with a daughter and a resident being willing to be part of the process.  The “practice drill” will be confined to one house and will test our clinical, housekeeping and food services systems as well as our communications strategy.  We will have an independent observer taking notes.  Residents will be informed on the day as to what is happening and will be re-assured every step of the process that it is just a practice drill. In testing our communications strategy, resident’s families will also be part of this “practice drill”. 

Alternative to visiting:

At MACS, we can use face-time or other technology to help you stay in touch with your loved one. This is a great way to connect and maintain relationships, so please don’t hesitate to contact us on 1300 622 788 to find out how.

Please take a moment to read this information.


Coronavirus (COVID-19) is a new virus that can cause infection in people, including severe respiratory illness.

If infected with COVID-19 most people get a mild infection, others get a severe infection causing hospitalisation. Elderly people and people with underlying health conditions such as diabetes, heart and respiratory conditions are more likely to develop a severe form of COVID-19.

PERSONAL HYGIENE IS THE KEY – We all know good hygiene is the best way to stay healthy. Here are some simple, but very important things you can do to reduce your risk of being infected:
• Wash your hands often, with soap and water for at least 20 seconds, DRY with paper or hand dryer
• Try not to touch your eyes, nose or mouth
• Cover your nose and mouth with a tissue when you sneeze, if you don’t have a tissue cough and/or sneeze into your upper elbow
• Dispose of used tissues immediately to avoid leaving germs on your hands
• Clean hard surfaces in your kitchens and bathrooms regularly.
• Hand sanitiser should be used when out in community spaces.

If you have any questions or queries, please contact us:
• Bella Chara – Phone (03) 5202 5300
• Home Services – Phone 1300 622 778
• Residential – Phone (03) 5279 6800


If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline 1800 675 398 open 24 hours, 7 days a week. Please keep triple zero (000) for emergencies only.

A trusted source of information is the dedicated page set up by the Australian Government’s Department of Health.

The Department of Health and Human Services has established a hotline where any member of the public can call to seek information on COVID-19 on 1800 675 398.

The DHHS website is:

For further health information the number for Victoria’s ‘Nurse on Call’ is 1300 60 60 24

Smartraveller is monitoring closely the coronavirus (COVID-19) outbreak and its implications for overseas travel.

Take care everyone and please continue to wash your hands and wear a face mask.

Joy Leggo

Chief Executive Officer

12 August 2020


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