COVID-19 update 10 September 2020

Dear friends,

Returning to work yesterday, I can confirm there are no positive cases of COVID-19 at MACS at this time. It was lovely to have a break and whilst I really couldn’t go anywhere, it was nice to catch up with all those jobs around the house that one keeps putting off.

Bookings for the pod for the next 12 days are as follows:Thursday 10 September Borrela House
Friday 11 September Mary Costa House
Saturday 12 September Annie O’Malley House
Sunday 13 September Borrela House
Monday 14 September Mary Costa House
Tuesday 15 September Annie O’Malley House
Wednesday 16 September Borrela House
Thursday 17 September Mary Costa House
Friday 18 September Annie O’Malley House
Saturday 19 September Borrela House
Sunday 20 September Mary Costa House

Epidemiological data provided from the Victorian Department of Health & Human Services (DHHS) as of 9 September shows that there are 15 active cases in Greater Geelong of COVID-19, a decrease of 35 from last week’s communication. The 14-day rolling average for Regional Victoria stands at 5 today and was at 4.9 yesterday. This is what we have wanted to see happening for the past six weeks and as a senior staff group, we have started conversations around what an easing of visitor restrictions may look like at MACS. As the Premier has stated though it will be a slow and steady approach to re-opening the State and that is certainly what we will be doing here. Using the data and the science will certainly influence how we approach the next steps.

As mentioned to you previously the Victorian and Federal Government have established a Victorian Age Care Response Centre (VACRC) to assist the aged care industry with “big picture” issues of dealing with a pandemic. Part of the Centre’s role is to also see if individual providers are prepared for a positive case within their facility. Yesterday we had 2 members of the Australian Defence Force, as part of VACRC, visit MACS and undertake a site inspection and complete a checklist of our preparedness whilst also offering some “train the trainer” education to Senior Staff on donning and doffing of PPE. We are now waiting for their report, which will be a traffic light summary of our preparedness, which I will share with you when I receive it. They did not however identify any issues during their visit.

Alternative to visiting:

At MACS, we can use face-time or other technology to help you stay in touch with your loved one. This is a great way to connect and maintain relationships, so please don’t hesitate to contact us on 1300 622 788 to find out how.

Please take a moment to read this information.


Coronavirus (COVID-19) is a new virus that can cause infection in people, including severe respiratory illness.

If infected with COVID-19 most people get a mild infection, others get a severe infection causing hospitalisation. Elderly people and people with underlying health conditions such as diabetes, heart and respiratory conditions are more likely to develop a severe form of COVID-19.

PERSONAL HYGIENE IS THE KEY – We all know good hygiene is the best way to stay healthy. Here are some simple, but very important things you can do to reduce your risk of being infected:
• Wash your hands often, with soap and water for at least 20 seconds, DRY with paper or hand dryer
• Try not to touch your eyes, nose or mouth
• Cover your nose and mouth with a tissue when you sneeze, if you don’t have a tissue cough and/or sneeze into your upper elbow
• Dispose of used tissues immediately to avoid leaving germs on your hands
• Clean hard surfaces in your kitchens and bathrooms regularly.
• Hand sanitiser should be used when out in community spaces.

If you have any questions or queries, please contact us:
• Bella Chara – Phone (03) 5202 5300
• Home Services – Phone 1300 622 778
• Residential – Phone (03) 5279 6800


If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline 1800 675 398 open 24 hours, 7 days a week. Please keep triple zero (000) for emergencies only.

A trusted source of information is the dedicated page set up by the Australian Government’s Department of Health.

The Department of Health and Human Services has established a hotline where any member of the public can call to seek information on COVID-19 on 1800 675 398.

The DHHS website is:

For further health information the number for Victoria’s ‘Nurse on Call’ is 1300 60 60 24

Smartraveller is monitoring closely the coronavirus (COVID-19) outbreak and its implications for overseas travel.

Take care everyone and please continue to wash those hands x 2, keep on social distancing and make sure you wear your mask!!


Joy Leggo

Chief Executive Officer

10 September 2020



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