COVID-19 update 1 September 2020

Dear friends,

I can confirm with you that there are no positive cases of COVID-19 at MACS at this time.

It is Father’s Day this Sunday 6 September and we would like to change our Visitor Pod schedule to allow our Dad’s, Pa’s and Great Grand-Dads the opportunity to have visits on Saturday 5 September and Sunday 6 September.

Visits will be for 10 minutes so that we can allow multiple members of families to connect.  Please contact Heather on (03) 5279 6800 to arrange your time, Monday to Friday 9.00 am to 4.30 pm.

Bookings for the pod for the next 12 days are as follows:

            Wednesday 2 September       Mary Costa House

            Thursday 3 September           Annie O’Malley House

            Friday 4 September                Borrela House

            Saturday 5 September           Father’s Day Bookings (appointments already made will remain in place)

            Sunday 6 September              Father’s Day Bookings (appointments already made will remain in place)

            Monday 7 September             Borrela House

            Tuesday 8 September            Mary Costa House

            Wednesday 9 September       Annie O’Malley House

            Thursday 10 September         Borrela House

            Friday 11 September              Mary Costa House

            Saturday 12 September         Annie O’Malley House

            Sunday 13 September           Borrela House

Epidemiological data provided from the Victorian Department of Health & Human Services (DHHS) as of 1 September shows that there are 50 active cases in Greater Geelong of COVID-19, a decrease of 24 from last week’s communication.  We are certainly heading in the right direction with these numbers; let’s hope we continue that way!

Yesterday we introduced new entrances for our staff into our four houses.  This further strengthens our measures to keep staff working in one area and having their breaks within their House.  Should we have a positive case at MACS, this will assist us to control the spread of the virus as quickly as possible.  You will no doubt continue to read and hear about the large number of deaths from aged care facilities. The issue has also become quite political which is disappointing.  There are times when I am optimistic that we as an industry are becoming more co-ordinated in our approach to dealing with COVID-19 and then that optimism changes to despondency when I hear from my colleagues about the bureaucratic matters they have to deal with, outside of caring for their Residents.  

However, it is the 1st day of Spring and with that comes renewed optimism.  MACS is as prepared as we can be. We will continue to monitor things closely, be super vigilant with our infection control processes and support our Staff who in turn are keeping our Residents engaged and cared for.

On that note of optimism, I am taking a week’s Annual Leave from tomorrow, returning on Wednesday 9 September, so your communication for next week will be one day late.  MACS is in very capable hands with our management team, I am looking forward to some rest and recreation, although I can’t travel too far!

Alternative to visiting:

At MACS, we can use face-time or other technology to help you stay in touch with your loved one. This is a great way to connect and maintain relationships, so please don’t hesitate to contact us on 1300 622 788 to find out how.

Please take a moment to read this information.


Coronavirus (COVID-19) is a new virus that can cause infection in people, including severe respiratory illness.

If infected with COVID-19 most people get a mild infection, others get a severe infection causing hospitalisation. Elderly people and people with underlying health conditions such as diabetes, heart and respiratory conditions are more likely to develop a severe form of COVID-19.

PERSONAL HYGIENE IS THE KEY – We all know good hygiene is the best way to stay healthy. Here are some simple, but very important things you can do to reduce your risk of being infected:
• Wash your hands often, with soap and water for at least 20 seconds, DRY with paper or hand dryer
• Try not to touch your eyes, nose or mouth
• Cover your nose and mouth with a tissue when you sneeze, if you don’t have a tissue cough and/or sneeze into your upper elbow
• Dispose of used tissues immediately to avoid leaving germs on your hands
• Clean hard surfaces in your kitchens and bathrooms regularly.
• Hand sanitiser should be used when out in community spaces.

If you have any questions or queries, please contact us:
• Bella Chara – Phone (03) 5202 5300
• Home Services – Phone 1300 622 778
• Residential – Phone (03) 5279 6800


If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline 1800 675 398 open 24 hours, 7 days a week. Please keep triple zero (000) for emergencies only.

A trusted source of information is the dedicated page set up by the Australian Government’s Department of Health.

The Department of Health and Human Services has established a hotline where any member of the public can call to seek information on COVID-19 on 1800 675 398.

The DHHS website is:

For further health information the number for Victoria’s ‘Nurse on Call’ is 1300 60 60 24

Smartraveller is monitoring closely the coronavirus (COVID-19) outbreak and its implications for overseas travel.

Take care everyone and please continue to wash those hands x 2, keep on social distancing and make sure you wear your mask!!


Joy Leggo

Chief Executive Officer

1 September 2020


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