CEO News September 2020

In CEO News

It is Spring, my favourite time of the year.  We have reason to be optimistic, COVID-19 numbers are coming down, although they are bouncing around a bit, but we are heading in the right direction.  I hope you too have reason to believe that we will get through this and come out the other side.  Life will return to a “new” normal; we just don’t know what that looks like yet.

I hear from our Home Services Well-Being Coordinators that our home care consumers are a very resilient and independent group of individuals and whilst appreciative of the support being given to them by the MACS home care staff, many of them have been through hardships far worse than this and are thankful for all they still have.  I know that here at MACS we are missing them coming in for the Mindful Moves program and sharing lunch with them. 

Our Residents remain cheery and optimistic making the most of our “visitor pod” but missing the hugs and kisses, the grandchildren and great-grandchildren.  I know it must be hard for families having only a 20-minute visit, but when I do go into MACS they are engaged, there is laughter, sometimes singing, lots of game playing and well-being staff are working hard to keep their body, mind and soul in a good place.

We have only 3 volunteers on site at the moment working in our gardens. We are certainly missing the vibrancy of all of our other volunteers for what they bring to the day to day life of our Residents. We can’t wait until they are back with us.

And then I come to the staff, there are actually no words to sum up my feelings for this amazing group of individuals.  It is challenging each and every day, never knowing what they are going to face that day.  Perhaps this excerpt from a compliment I received from a family the other day, sums it up best:

“We also witnessed at close hand just how your wonderful staff members interact with each other and the calmness and respect everyone had for one another as well as the residents and their families was very evident. The way they supported each other in their day-to-day work told our family that we were very lucky to have found mum a place at MACS”.

Living our values of Diversity, Dignity, Integrity, Respect and Empowerment is what we strive for each and every day.


The beautiful Spring came, and when nature resumes
her loveliness, the human soul is apt to revive also
– Harriet Ann Jacobs




Kind regards and please keep washing your hands and wear a mask!

Joy Leggo

Chief Executive Officer

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