August News from CEO, Joy Leggo

In CEO News

Dear friends,

Having had a wonderful break away in some gorgeous warm weather, it is lovely to be back at MACS and I have appreciated the very “warm” welcome I have received from everyone.  I have to say that I am not enjoying the cold!  My thanks go to Luba Pryslak, our Director of Care, for the hard-work and manner in which she fulfilled the role of Acting CEO in my absence.

It has been a very hectic time since I returned. In the past two weeks we have sadly had formal farewells for two retiring long-serving staff members.  Linda Rizzi our Volunteer Co-Ordinator worked the very first shift at MACS in May 1994 as a personal carer and apart from a two year break to travel overseas with her husband has been an integral part of MACS.  Establishing the Volunteer program over 10 years ago, she has made a difference to the quality of life of hundreds of residents who have been in our care.  Jan Braddy our Workplace Health & Safety Manager had also been with MACS for nearly 20 years.  Starting as an evening cook working weekends, Jan took on many roles over her time with us and in the last 5 years established the position of Workplace, Health & Safety.  She worked hard with staff to ensure that we had the safest possible workplace for both staff and our Residents.  We wish both ladies a very happy, healthy retirement as they start on the next phase of their lives, but in particular thank them for their contribution to MACS and to making a difference over many years.

As we say goodbye to these two ladies we also very warmly welcome to MACS two new staff members.  Anita Boras is our Volunteer Liaison Officer whose days of work are Mondays, Tuesdays and Thursdays from 9am to 3.30pm.  At the moment Anita’s office is still located in the Boutique.  She would love to hear from you if you think you have some time to Volunteer and become part of our program.  You can contact Anita by email  Ruth Richter also joins us as our new Quality, Risk & Compliance Officer.  This is a slight change of focus from the previous Workplace, Health & Safety Manager’s role but it still has a strong emphasis on safety issues.  Both ladies come to us with extensive experience in their respective fields and we warmly welcome them to MACS.

Chair of the Board, Gael Perry, 4th from left, with CEO, Joy Leggo, 5th from left, and senior staff at the ACSA State Awards presentations.

Last week a bus load of our senior staff travelled to Melbourne in the MACS bus to attend the Victorian branch of our peak body, Aged Care Services Australia (ACSA) Annual State Aged Care Awards presentations.  MACS was nominated as a finalist in the Provider of the Year award. This award “recognises a residential, community care or retirement village provider who demonstrates outstanding leadership, management, workforce culture, innovation, communication and excellence to the sector”. I was nominated as the Employee of the Year and was fortunate enough to be awarded this honour. The Employee Award “recognises the outstanding dedication and contribution of an individual aged care professional in the delivery of services to older people and people with a disability”. For those of you who know me well, you would know that I am not at all comfortable in talking about myself in this manner!  However I will be very honoured to represent Victoria and indeed MACS at the ACSA National Conference in Sydney in September where the national award winners will be announced.  I don’t see this award as being about me, but rather about me representing all the staff and volunteers who work so hard for MACS each and every day.

On Wednesday 1 August a group of stakeholders including Directors, Staff, Volunteers, Family Representatives, Residents, Home Care Consumers and Suppliers will spend the morning gathered off-site to review our Strategic Plan for 2018-2021. Producing a strategic plan is a lengthy process and I am grateful to our Directors and senior staff for their contribution and commitment in ensuring that MACS continues to be well-placed now and in the future. I look forward to sharing our direction for the next 3 years following this meeting.


If anyone has looked up to the heavens entering MACS lately, you would have seen our solar panel installation is certainly moving along.  The plan was to have everything installed by the end of July, so we just need the wind to go away so it is safe for the panels to be put up!  All will be ready soon though so we can take advantage of the sun in the warmer weather.




You may have already seen our ‘No Place Like Home” Ruby Slipper campaign presence out in the general community. MACS is embarking on an exciting integrated advertising campaign to increase brand awareness of our quality home services and to enhance our reputation as a leading home services provider in the Geelong and Western Metro areas. We hope you join us on this exciting venture over the next couple of months to raise awareness for all the hard work our team put in to making MACS so incredibly special. If you are on Facebook please ‘like us’ and ‘share’ with your family and friends.

Stay warm everyone.

Kind Regards,

Joy Leggo

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