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Keeping Present to Hear the Past

Catrina Daglas needs a clone. She’s like all the other staff who work in the MACS community program office.  Their days are simply hectic. Catrina helps run the community program for over one [...]

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Keeping Cool with Culture

We are multicultural here at MACS, no doubt about it. We interact with people from at least fifty-six different countries including residents, volunteers and staff. But what do we really mean by [...]

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How Dignity Preserves The Heart

In quality aged care, preserving the heart is not about keeping calm and collected. It’s not about keeping cool when things go pear-shaped either —you get a cold latte, your kids spill the family [...]