Keeping Present to Hear the Past
Catrina Daglas needs a clone. She’s like all the other staff who work in the MACS community program office. Their days are simply hectic. Catrina helps run the community program for over [...]
Keeping Cool with Culture
We are multicultural here at MACS, no doubt about it. We interact with people from at least fifty-six different countries including residents, volunteers and staff. But what do we really mean by [...]
How not to lose it all – preserving dignity in a care partnership
If anyone knows how to care for someone, it’s Helen Lazzaro. She knows how it works and exactly what to do. She’s done the long, hard yards as a registered nurse at Geelong Hospital and [...]
How Dignity Preserves The Heart
In quality aged care, preserving the heart is not about keeping calm and collected. It’s not about keeping cool when things go pear-shaped either —you get a cold latte, your kids spill the family [...]
Capturing Confidence is not for the faint-hearted
She hadn’t been in formal learning since she was sixteen; study was out of the question. She talked herself out of doing an aged care course for over five years, telling herself she simply [...]
The Empowerment Experience in Ageing is not a Fantasy
The experience of empowerment in aged care service provision is fact. It’s not skipping down a yellow brick road to the land of Oz where dream worlds exist. At MACS Geelong it’s about [...]
